Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

MHBTdUcyUFdWYk1Vc0pkREZoZStKU0Evd0E9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access
  • Must have Long Term Care, Medicare, or Medicaid experience for this role

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Work from home, Monday to Friday, Day shift,

Similar Jobs

Campbell County Health

CNA | Part-Time | Evenings Job at Campbell County Health

 ...CNA | Part-Time | Evenings ABOUT THE LEGACY LIVING AND REHABILITATION CENTER The Legacy Living and Rehabilitation Center, part of Campbell County Healths comprehensive system of care facilities, is a long-term care facility offering both long-term care and... 

Mango Mango Dessert

Junior Designer Job at Mango Mango Dessert

 ...About the Role: Were looking for a passionate Design Specialist to join Mango Mango team. This will be a 100% onsite position in Bayshore, NY. As we continue to grow, youll bring our brand to life across digital, retail, and social media. Youll collaborate closely... 

Metal Arts

Sr. Steel Detailing Checker & Outsource Manager $70,000-$110,000 Job at Metal Arts

Metal Arts, LLC in Wichita, Kansas, is seeking a Detailing Checker and Outsource Detailing Manager with extensive experience in Steel Detailing, Checking, and Outsource Management. This position reports to the director of Detailing. Our detailers maintain a high level... 

Kelly

Production Lead Job at Kelly

 ...Meat Room Production Lead Location: Denton, TX Pay: $25+ per hour DOE Schedule: Monday through Friday, 7:00 AM to 4:00 PM (must...  ...schedule, 6:00 AM to 6:00 PM) Employment Type: Direct hire A food manufacturing facility in Denton is hiring a Meat Room... 

Crossover Health

PRN Nurse Practitioner Job at Crossover Health

 ...Crossover Health is seeking a PRN Nurse Practitioner for our Comcast NBC clinic in Philadelphia. We are open M-F 8am-5pm so must have availability during those hours to cover shifts as needed. Seeking experienced primary care Nurse Practitioner. Join our team today . Interviews...