Job Description

Our client, an apparel brand focused on rock 'n' roll lifestyle clothing for all occasions, is looking to bring on a fulltime Creative Social Media Coordinator, starting in the New Year. The role will be onsite in Chicago, IL.

Location : 5X/week onsite - Chicago (West Town area)

Type : Full-Time

Salary : $70-80K

Overview

We are seeking a Creative Social Media Coordinator to support and execute our social media presence with a strong emphasis on creative execution/development, content execution, social management and customer service .

This role goes beyond scheduling and publishing. The ideal candidate is a hands-on creative thinker who enjoys working directly with visual assets, refining content, and managing the social media process end-to-end - from creative execution to scheduling, social management and community interaction.

In addition to social media, this role will also support customer service and community engagement across digital platforms, requiring adaptability, strong communication skills, and a collaborative mindset.

Key Responsibilities

Social Media & Creative Execution

• Support the end-to-end execution of social media content across platforms
• Transform existing photos and videos into polished, engaging social assets - thinking past, just posting a picture and a caption...
• Image editing, layout design, text overlays, and basic video editing
• Combine photo and video assets creatively when appropriate
• Design and refine social creative using tools such as Photoshop, Canva, or similar
• Build and manage content calendars in alignment with brand and marketing goals
• Schedule and publish social content while ensuring consistency in tone, quality, and visual identity
• Designing and scheduling weekly email campaigns using Klaviyo or Mailchimp.
• Serve as a key contributor to the creative strategy and execution of social media design/creative content

Customer Service & Community Engagement

-Support customer inquiries across:

• Website
• Social media channels
• Live chat
• Respond to questions related to:
• Orders and shipping
• Products
• Company policies

Qualifications

Required

• Experience in end to end social media, digital content, and creative execution
• Experience creating and editing visual content for social platforms
• Proficiency with design and editing tools (e.g., Photoshop, Canva, or similar)
• Ability to manage multiple tasks and shift priorities as needed
• Strong organizational and communication skills
• Willingness to take a hands-on approach and contribute across functions
• Background in social media marketing, branding, and/or digital content
• Experience in social media scheduling and publishing tools
• Being comfortable with customer service management: Anything order related, anything policy, anything Product related

Preferred

• Experience in fashion, apparel, or e-commerce (HIGHLY PREFERRED; interest/passion required)
• Candidates that are hungry, roll up their sleeves, creative thinkers, and willing to go outside the bounds of their "responsibilities" for the good of the brand!

If interested in and qualified for this role please forward your resume and work samples today!

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