Production Support Specialist Job at Mindlance, Arlington Heights, IL

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  • Mindlance
  • Arlington Heights, IL

Job Description

Client : Airlines/Aerospace/Aviation

Title : Production Support Specialist/Production Support Analyst/Application Performance Monitoring Analyst/Application Performance Monitoring Specialist/User Support Specialist/Application Support Specialist/Application Support Analyst/Service Desk Specialist/Level 2 support specialist

Duration : 3-6 Months

Location: Arlington Heights, IL 60004

Shift : 3rd Shift from 23:30C-08:00C

*** SCHEDULE : This is a midnight shift position (2330C-0800C) 100% ONSITE (Arlington Heights, IL) – with rotating days off, including weekends and holidays.

** If we call their first day Wednesday, they will work Wednesday, Thursday, Friday, Saturday Sunday

** They are off work Monday morning at 7:30am

**NOTE: Contractor must be available to train on days for about 2-6 weeks depending on how long it takes them. If they are willing and if time permits we have them train on afternoons for 1 to 2 weeks (this does not HAVE to happen but is beneficial for them to learn different items) and then they land on midnights for permanent.

_______________________

· Top 4 skill sets required for this role:

"Level 2 eyes on glass system monitoring / troubleshooting" experience, enterprise (mainframe) monitoring experience (including Application Performance Monitoring)---Service Desk, incident ticket processing. Level 2 system/mainframe troubleshooting.

Top 3 skill sets required for this role:

1. Attention to detail / ability to work under pressure

2. Previous level 2 application and/or mainframe support

3. Service desk / incident ticket processing

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Tags

Permanent employment, For contractors, Shift work, Night shift, Day shift,

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