Job Description

Job Title: Office Manager

Location: Madison, WI

Type: Direct Hire

Schedule: M-F 8-4:30

Pay Range: $25 - $32/hr + bonus

Benefits: Yes. Medical, Dental, Vision, PTO, 401(k), Paid holidays

Summary

Connect Search is hiring an Office Manager for a small manufacturing company in Madison.

Responsibilities

Customer Service:

• Review and confirm routine customer purchase orders and online orders.
• Correspond with customers related to ship dates, order confirmations, and other related questions and inquiries.
• Enter sales orders into the ERP system and process accordingly.
• Work with sales and production to ensure customer deadlines are met and communicated with customers as needed.
• Provide quotations for repeat customer inquiries.
• Review and track open orders.
• Assist with customer product returns and questions.
• Assist with customer surveys and compliance forms.
• Receive in customer supplied parts for processing.
• Track open customer orders to determine any potential delivery issues.
• Access and manage customer portals for purchase orders and invoicing.

Purchasing:

• Monitor and reorder stock items and inventory as necessary.
• Enter purchase orders into the ERP system and process accordingly.
• Track and manage outstanding purchase orders with vendors.
• Collect, review, approve and make credit card purchases.
• Review and confirm inbound materials / pack slips to move on for payment.

Accounting:

• Enter and invoice all customer orders.
• Set up new customer and vendor accounts.
• Collect credit application and verify information for Accounting/HR manager.

Shipping:

• Coordinate shipping of orders with Shipping & Fulfillment Lead (UPS).
• Schedule and process shipping through FedEx, DHL, LTL and other means to customers.

Other:

• Greet and manage (occasional) visitors.
• Answer and direct phone calls to appropriate parties.
• Manage paper-copy files and filing systems.
• Administer and process paperwork related to shipping, quality, certificates of conformance, and other necessary documents.

Qualifications

• Manufacturing industry experience required
• Purchasing experience required
• Accounting experience preferred (invoicing, AR)

Job Tags

Similar Jobs