Albatrans is a global logistics and freight forwarding company with a long-standing presence in international transportation and supply chain management. With offices and partners spanning multiple continents, Albatrans provides comprehensive freight solutions across industries including consumer goods, machinery, retail, beverage and more. Our services encompass ocean and air freight, customs brokerage, warehousing and distribution, cargo insurance, and advanced shipment visibility through a global partner network and integrated systems. Customer service and reliable execution are at the heart of everything we do, enabling our clients to navigate complex logistics with confidence and efficiency.
Position Overview
The Ocean Import Coordinator is responsible for managing operational activities related to ocean import shipments. This role ensures excellent customer service by accurately processing shipment requests, communicating proactively with internal teams and external partners, and coordinating all aspects of import operations in accordance with company standards and client requirements. The Coordinator acts as a primary point of contact for customers and carriers, ensuring visibility and timely execution throughout the import process. The coordinator builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Key Responsibilities
Operational Execution
Documentation & Compliance
Billing & Financial Coordination
Customer Service & Communication
Issue Resolution & Reporting
Data Management
Team Support
Other Duties
Required Qualifications
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