Job Description

The Escrow Assistant is responsible for supporting the Escrow Officer in delivering high-quality escrow services. This role emphasizes the use of technology, strong communication, and collaboration with clients, consumers, and internal personnel, all while maintaining compliance with industry standards and company policies.

Contract to hire

Location: Fully on-site in San Francisco, CA

Schedule: Monday- Friday 8am-5pm

Pay range: $28-33/hour

Essential Job Functions

• Assist with pre-closing preparation and post-closing tasks.
• Provide administrative support to the Escrow Officer, including inputting figures, balancing with lenders, handling disbursement of funds, money transfers, preparing documentation, closing transactions, advising customers, and managing funds.
• Act as a liaison and maintain communication between customers and all parties involved in transactions.
• Review contracts, commitments, and orders in preparation for closing, and assemble necessary documents for file preparation.
• Submit post-closing documents to lenders to obtain funding and disbursement approval.
• Ensure all parties (buyers, sellers, agents, lenders, borrowers) receive copies of final settlement statements prior to closing, after receiving lender’s final approval.
• Coordinate the collection of information to finalize the sale or refinancing of property.
• Engage in a company culture that values quality of work and high performance.
• Participate in ongoing personal development and stay informed on real estate industry trends.
• Maintain compliance with all company policies and procedures.
• Submit timely requests for PTO and overtime scheduling to management.
• Maintain transparent communication with the Escrow Officer and management.
• Interact with clients, real estate agents/brokers, attorneys, consumers, lenders, and other transaction parties as needed.
• Assist in conducting electronic recordings with local county clerk’s offices.
• Escalate complaints to management and maintain records per policies and procedures.
• Maintain a positive attitude.
• Perform additional duties as assigned by management.

Knowledge, Skills, and Abilities

• Comply with applicable state licensing requirements.
• Basic understanding of escrow law, local city and state requirements.
• Familiarity with RESPA, TILA, Dodd-Frank, and CFPB rules.
• Awareness of ALTA Best Practices.
• Ability to read, write, and interpret English.
• Excellent verbal communication and problem-solving skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and escrow production software (e.g., ResWare, RamQuest, AtClose, IClosings, or similar).
• Ability to work with mathematical concepts (fractions, percentages, ratios, prorations).
• Strong customer service, organizational, and comprehension skills.
• Ability to manage multiple tasks simultaneously and reprioritize quickly.

Basic Qualifications

• High school diploma or general education degree (GED).
• Knowledge of Microsoft Office and basic computer skills.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

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