Job Description

Job title: Database Administrator

Reports to: Manager, Database Administration

Department: Cloud Platforms

Location: Alpharetta, GA or Remote

Grade: 18

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

As a Database Administrator, you will ensure the reliability, performance, and security of Priority’s mission-critical database environments—including SQL Server and MySQL platforms running both on-premises and in AWS (RDS and Aurora). You will support database development, deployment, troubleshooting, optimization, and ongoing health monitoring, while implementing emerging technologies and best practices.

This role plays a key part in maintaining high-availability, secure, and high-performing databases by owning daily monitoring, tuning, troubleshooting, and strategic improvements across multiple environments. The position requires strong analytical skills, deep knowledge of SQL & MySQL engines, and a proactive approach to problem-solving, and offers the opportunity to drive system stability and influence platform evolution. You’ll collaborate with Cloud Engineering, Application Development, and PMO teams and contribute to mission-critical programs that support operational uptime and revenue-impacting systems.

Responsibilities:

• Responsible for database environment stability, reliability and performance improvement with regular maintenance and monitoring and observability.
• Review service-related reports (database backups, maintenance, health checks, monitoring) to ensure issues are identified and resolved within SLAs.
• Respond to database alerts and escalations, partnering with database engineering to create and implement long-term solutions.
• Evaluate database performance, identify bottlenecks, and recommend improvements.
• Collaborate with database engineering to define and enforce database security standards.
• Analyze and interpret database logs for troubleshooting and root-cause analysis.
• Participate in planning and execution of critical projects that enhance database infrastructure and system resiliency.
• Participate in a 24/7 on-call rotation and provide support across L1, L2, and L3 tiers as needed.
• Deploy database objects (tables, indexes, stored procedures, views, packages) across multiple platforms and environments.
• Owns the end-to-end process for database health monitoring and incident response.
• Partners with Cloud Engineering/ Product Development to drive scalable deployments and performance optimization.
• Leads database performance tuning initiatives to meet availability and latency expectations.
• Ensures compliance with security and operational policies, identifying risks and improvement opportunities.
• Analyzes performance metrics and query patterns to inform tuning decisions and architecture enhancements.

What Success Looks Like:

• Core responsibilities are executed with accuracy, efficiency, and ownership.
• Stakeholders rely on this role for timely guidance, reliable execution, and clarity on database-related decisions.
• The team benefits from stronger uptime, reduced incident volume, and improved transparency in database operations.
• You are viewed as a trusted partner who balances real-time responsiveness with long-term planning and operational integrity.
• Success is reflected in optimized performance, fewer production disruptions, faster issue resolution, and the ability for other teams to focus on product and business priorities.

Candidate Requirements:

• Strong database engine knowledge with query tuning expertise, 6-10 or more years of experience.
• Experience supporting AWS database platforms: SQL Server & MySQL on-prim and on AWS.
• Certifications are a plus: MCTS, MCITP, MVP, AWS Solution Architect, AWS Database Specialty.
• Experience with third-party SQL tools (Idera, RedGate, SolarWinds DPA, Datadog, Splunk).
• Willingness to participate in 24/7 on-call rotation.
• SSIS/SSRS development and deployment experience; familiarity with CLR and database assemblies.
• Experience with very large databases (VLDB > 1 TB).
• Familiarity with NoSQL platforms.
• Strong understanding of AWS CloudWatch and RDS monitoring/alerting.
• Ability to demonstrate SQL and database troubleshooting skills in a technical interview.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution . We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $110,400 - $130,000

We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

Financial Wellness

• Bonus programs
• 401(k) match
• Employee Stock Purchase Program (ESPP)
• HSA and FSA options
• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage
• Mental health support for employees and dependents through Lyra Health
• Family planning and women’s health benefits through Carrot
• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement
• Leadership development programs
• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.
• Requires the ability to lift 10 pounds.
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

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