Job Description

Job Title: Office Services Associate

Location: Washington, DC

Salary: $23/hour

Schedule: Monday–Friday, 1:30 PM – 10:30 PM

Please note that prior experience with legal and marketing print is required for this role. If this experience is not clearly outlined on your resume, your application may not be considered.

About the Role:

We are seeking a proactive and detail-oriented Office Services Associate to support our office operations in Washington, DC. In this role, you will ensure smooth daily workflows and provide excellent service to staff and clients. Responsibilities include mail management, print/reprographics, meeting support, and facilities coordination. This position is ideal for someone who enjoys being organized, process-driven, and providing outstanding support.

Key Responsibilities:

• Manage day-to-day office services, including mail distribution, package handling, and shipping/receiving.
• Operate and maintain print and reprographics equipment; perform printing, scanning, binding, and finishing services.
• Conduct quality control checks on all printed materials prior to distribution.
• Support meeting and event preparation: setup, audiovisual support, and ensuring rooms are client-ready.
• Monitor and maintain office supplies and inventory, restocking as necessary.
• Assist with facilities coordination, including troubleshooting office equipment and placing service calls.
• Coordinate off-site requests and manage overflow production projects.
• Maintain accurate records of office operations and assist with process improvements.
• Provide general administrative support as needed to ensure smooth office operations.

Qualifications:

• Previous experience in office services, administrative support, or reprographics preferred.
• Strong organizational and multitasking skills.
• Excellent communication skills and a service-oriented mindset.
• Proficiency with office equipment, including copiers, printers, and scanners.
• Ability to troubleshoot minor equipment issues independently.
• Detail-oriented with strong quality control and problem-solving skills.

Why Join Us:

• Work in a professional office environment with a collaborative team.
• Gain exposure to multiple operational areas, including print, mail, and facilities management.
• Opportunity to contribute to process improvements and service excellence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines

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